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Monday, September 19, 2005



I M Lakshmi Tulasi purchased Fiat Palio 1.9 ELX from Hamsa Agencies, Vishakapatnam through a Sub Dealer In the name of Popular Automobiles, Kakinada, East Godavari District on 20-06-2003.

Upto 11/2 year we enjoyed the car but after that we are facing a lot of troubles mainly engine side. At first the Fuel Injecting Pump was damaged and the same was replaced with a new one at no cost by the company, after that Power steering belt was spoiled this belt we changed 4 times in a month. And also the tensioner related to the same belt was also changed with a new one. All this does’nt make our vehicle to move on roads. Now the car is in service station.

Because of this regular trouble by the vehicle we are suffering a lot and we are not able to do our daily activities regularly and that is damaging our business.

After facing a lot of troubles and dissatisfaction we are here to request you to rectify our problems by sending a senior most mechanic to our area. Or else please exchange our old car with a new one.

If you are not ready to do any of these we may be forced to reach the consumer forum for proper justice.

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